ÐÇ¿Õ´«Ã½

Sunaina KAPOOR

Sunaina KAPOOR

Dubai

Assistant Professor in Management

Presentation

Sunaina Kapoor is Assistant Professor in Management and she joined EM Normandie in 2024. She earned her Ph.D. in Management (International Marketing) from the Indian Institute of Foreign Trade in 2022, with a thesis entitled "A Study on the Impact of Brand Scandal on Consumer Attitudes." Following her doctoral studies, Dr. Kapoor was awarded a cooperative fellowship by the University of Verona, a prestigious institution recognized as a UNESCO World Heritage site. Her research interests encompass Strategic Brand Management, Consumer-Brand relationships, and Marketing Communications aligned with 17 SDGs of the United Nations. Prior to her appointment at EM Normandie, Dr. Kapoor served as an Assistant Professor at IMT Dubai and SVKM’s NMIMS School of Business Management (AACSB accredited) in Mumbai, India, where she taught a range of management courses, including Marketing Management I, Marketing Management II, Consumer Behaviour, and Strategic Brand Management. She is also an active researcher with publications in highly ranked academic journals.

Professional experience

Since 2024: Assistant Professor in Management, EM Normandie
2023-2024: Lecturer in Marketing, Institute of Management Technology, Dubai, UAE
2023-2023: Assistant Professor, NMIMS (SBM), Juhu- Mumbai, India

Department
Marketing
Subjects taught
Consumer Behaviour Market research Management Marketing
Degrees
2022 : PhD in Management, Indian Institute of Foreign Trade, Delhi, India

Publications

  • Kapoor, S 2022, 'A study on impact of Brand Scandal on Consumer Attitudes’, PhD in Management, Indian Institute of Foreign Trade, Delhi, India.

    2022

    PhD Dissertation / Accreditation to Supervise Management Research

  • Kapoor, S. & Banerjee, S. 2023, 'Retailers’ Interventions, Social Media Amplification, Consumer and Food Brand Scandal', Journal of International Food & Agribusiness Marketing, pp. 1-28.

    2023

    Academic articles

  • Kapoor, S., Banerjee, S. & Signori, P. 2022, 'The role of retailers during brand scandals: Insights from a case study', International Journal of Retail & Distribution Management, Vol. 50 No. 2, pp. 276-298. FNEGE : 3 ; ABS : 2.

    2022

    Academic articles

  • Kapoor, S. & Banerjee, S. 2021, 'On the relationship between brand scandal and consumer attitudes: A literature review and research agenda', International Journal of Consumer Studies, vol. 45 No. 5, pp. 1047-1078. FNEGE : 4 ; ABS : 2.

    2021

    Academic articles

  • Kapoor, S & Signori, P 2025, 'The silver lining of brands scandals: How unexpected events can lead to positive strategic resilience', INDAM 2025, January 16-18, Kolkata, India.

    2025

    Academic communications

  • Kapoor, S., Signori, P. & De Nardi, G 2024, 'Consumer emotions and perceptions about value-related brand scandals: insights from a qualitative study', 23rd IMT Conference, Venice, 18-20 January.

    2024

    Academic communications

  • Kapoor, S., Banerjee, S. & Signori, P. 2023, 'A study on the impact of corporate actions on consumer attitudes in the case of a brand scandal: mediating role of pre-scandal brand experience and brand trust', 11th International Conference on Contemporary Marketing Issues, Corfu, Greece, 12-14 July.

    2023

    Academic communications

  • Kapoor, S. & Signori, P. 2022, 'Reducing inequalities with sustainable brand communication: learning lessons from brand scandals', 10th ICCMI International Conference on Contemporary Marketing Issues, Naxos, Greece, 8-10 July.

    2022

    Academic communications

  • Kapoor, S., Banerjee, S. & Signori P. 2021, 'Corporate actions mediating the consumer’s brand trust and attitude in ca se of a brand scanda', the 9th ICCMI International Conference on Contemporary Marketing Issues, Virtual Conference, 3-5 September.

    2021

    Academic communications

  • Kapoor, S & Banerjee, S 2021, 'Retailer’s Intervention, Media Amplification, Consumer and Brand Scandal', Australia & New Zealand Marketing Academy, Virtual conference, 29 December.

    2021

    Academic communications

  • Kapoor, S. & Signori, P. 2021, 'Sustainable brand communication about value-related scandals', 22nd IMT conference, Paris, France, 19-21 January.

    2021

    Academic communications

  • Kapoor, S. & Banerjee, S 2020, 'A grounded theory study on role of Retailers during Brand Scandal', 8th ICCMI International Conference on Contemporary Marketing Issues, Virtual Conference, 11-13 September.

    2020

    Academic communications

  • Kapoor, S & Banerjee S. 2020, 'A grounded theory study on role of Retailers during Brand Scandal', the Global Marketing Conference, Virtual Conference, 5-8 November.

    2020

    Academic communications

  • Kapoor, S & Banerjee, S 2019, 'Role of Retailers during Food Brand Scandal: A Qualitative Investigation', the Management Doctoral Colloquium, Kolkata.

    2019

    Academic communications